General Information

Office Hours

Office hours are by appointment from 9:00 am until 5:00 pm, Monday through Friday. Urgent visits are available during the evenings and on weekends. If your child is sick and you are unsure what to do, please call us. If you think he or she needs to be seen, please call early in the day to schedule an appointment during office hours and before pharmacies close. To schedule a sick visit, please ask to speak with a nurse.

How to Reach Us

Our telephone number is 802-879-6556. You may call this number anytime, including nights, weekends and holidays. During office hours, a nurse or receptionist will answer your call. At other times the answering service will respond to your call and will relay your message to the doctor on call, who will call you back. This may take ten minutes, but occasionally can take up to an hour. After hours calls should be reserved for urgent problems. For emergencies, call 911 directly.

Emergencies

For emergencies, such as severe trauma or unconsciousness, call 911 directly.

Directions

89 Main Street, Essex Jct. Vermont 05452

Check out our Contact Us Page

Telephone Advice Nurses

During office hours, nurses are available by telephone to answer questions and offer advice. For questions that will not likely require an appointment, please call between 11:00 am and 4:00 pm when the telephone nurses have more time available to assist you. For newborns, our nurses are happy to assist you with breastfeeding. Please call our office to schedule a time to meet with a nurse in the office.

Missed or Late Appointments

Missed appointments represent a cost to us and other patients who could have been seen during this time. Cancellations are requested 24 hours prior to the appointment. We reserve the right to charge for missed or late cancelled appointments. Several missed appointments may result in dismissal from the practice. If you are more than 15 minutes late, we may need to reschedule your appointment.

Referrals

Many managed care insurance companies require prior authorization for specialty care and emergency room visits. Whenever possible, call our office for authorization before these visits to ensure your insurance company provides the payment outlined in your plan. If an emergency visit is necessary, you may call our office within 24 hours of the visit for insurance billing purposes.

Student Training

Our physicians and nurse practitioner volunteer their time participating in the education of student physicians and student nurse practitioners. When students are in the office, we will ask your permission to allow them to speak with you and examine your child. If you wish to be seen by your doctor only, please tell the nurse.